Refund Policy

Ahara/Vihara/Vichara Programs:

How do I cancel my subscription?
We hate to see you go, but if you need to cancel your program, all you have to do is write to us on [email protected] and we will take care of the cancelation.

Can I cancel my subscription before my plan starts?
You can cancel your subscription at any point of time, before or after your plan starts and are eligible for a refund based on the terms explained in the following section.

How is the refund amount calculated?
Here’s how your refund amount will be calculated:
Refund amount = Total Amount paid – (Monthly subscription fee * Number of months the service was availed for) – Cancelation charges
The terms mentioned above are elaborated in the following sections

[Cancelation charges] What are the Cancelation charges?
₹750

[Monthly Subscription Fee] What is the Monthly Subscription Fee? Does a Discount mean that the Monthly Subscription Fee has changed?
The monthly subscription fee is the original price of the plan per month. The It is a standard price which doesn’t change unless the management explicitly does so.
A discount on the Monthly Subscription Fee doesn’t change the Monthly Subscription Fee. Therefore, when calculating the refund amount in case of a discounted plan, the Monthly Subscription Fee won’t be equal to the discounted monthly amount. It will stay the same as the original amount.

[Number of months left] If today is the 65th day of the 12-month service I purchased and I want a refund, what is the number of months left in my service?
Since you are in the 3rd month of your service, the number of months left in your service = 12 – 3 = 9.

Do I have to explicitly agree to the Terms & Conditions?
No. Every customer of Modern Monk, by virtue of making a purchase from Modern Monk agrees to the Terms & Conditions and is expected to abide by the same.

Solutions (Group):

How do I drop out of the program?
We hate to see you go, but if you need to drop out of the program, all you have to do is write to us on [email protected] and we will take care of the cancelation.

How is the refund amount calculated?
Here’s how your refund amount will be calculated:
Refund amount before the program starts = Amount paid – Cancelation charges
Refund amount after the program starts = ₹0

What are the Cancelation charges?
₹500

Do I have to explicitly agree to the Terms & Conditions?
No. Every customer of Modern Monk, by virtue of making a purchase from Modern Monk agrees to the Terms & Conditions and is expected to abide by the same.

Pay per Kg:

How do I cancel my subscription?
We hate to see you go, but if you need to cancel your program, all you have to do is write to us on [email protected] and we will take care of the cancelation.

Can I cancel my subscription before my plan starts?
You can cancel your subscription at any point of time, before or after your plan starts and are eligible for a refund based on the terms explained in the following section.

How is the refund amount calculated?
If your program has not started, your refund amount = Amount Paid – ₹750.
If your program has started, we can’t allow for a refund.

Do I have to explicitly agree to the Terms & Conditions?
No. Every customer of Modern Monk, by virtue of making a purchase from Modern Monk agrees to the Terms & Conditions and is expected to abide by the same.

Aushadhi:

If I have not received the Aushadhi, can I cancel my order? What are the cancellation charges?
Yes, you can. To cancel your order, all you have to do is write to us on [email protected] or revert to us on your order confirmation email and we will take care of the cancellation.
There are no cancellation charges.

Can I return my packet after it has been delivered?
Sorry, you can’t return your Aushadhi packet once it has been delivered.

How is the refund amount calculated?
If you haven’t received your Aushadhis yet, your refund amount = Amount Paid.
If you have received your Aushadhis, your refund amount = 0.

Do I have to explicitly agree to the Terms & Conditions?
No. Every customer of Modern Monk, by virtue of making a purchase from Modern Monk agrees to the Terms & Conditions and is expected to abide by the same.

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